Welcome. These terms are the agreement between you and theshaena.com. They are written to be clear and fair, so you know exactly where you stand before you read, share, or buy anything here. By using this site, you agree to them.
Who we are
theshaena.com (the “Site”, “we”, “us”, “our”) is the website of Shaena, offering coaching content, online courses, memberships, and related services. Courses, memberships, and checkout are delivered through connected third-party platforms, including our course platform. The business is operated from Israel by Shani Shalev (“Shaena”), Tel Aviv, Israel.
Agreeing to these terms
By accessing the Site or buying anything offered here, you confirm that you are at least 18 years old and able to enter a binding agreement, and that you accept these terms and our Privacy Policy. If you do not agree, please do not use the Site. We may update these terms as the work grows; the current version always lives on this page, and continued use means you accept it.
Using the Site
You are welcome to read, enjoy, and share the free content here for your own personal growth. You may not copy, resell, redistribute, or publicly republish our content, use it for any commercial purpose, or present any of this work as your own, without our written permission.
Your account
Some products require an account on our course platform. Keep your login details private. An account is for one person; sharing access to paid material is a serious breach of these terms and may result in your access being closed without refund. You are responsible for activity under your account, so please tell us promptly if you suspect any unauthorised use.
Purchases and payment
Prices are shown before you confirm a purchase and may change over time. Payment is handled securely by our third-party checkout and payment providers; by completing a purchase you authorise them to charge your chosen payment method for the full amount, including any applicable taxes. You agree to provide accurate, current billing information. Where a payment plan is offered for a product, choosing it is a commitment to the full price: the remaining instalments stay due, and access may be paused if a payment fails.
Refunds
Cancellation and refund terms depend on the type of product and are set out in full in our Refund Policy. Nothing in these terms limits any right you have under the Israeli Consumer Protection Law.
Intellectual property
All material on the Site and inside our products, including text, videos, lessons, workbooks, audio, images, graphics, and design, is owned by us or our licensors and is protected by law. When you buy a product, you receive a personal, non-transferable, non-exclusive, revocable licence to access and use that material for your own personal, non-commercial growth. You may not sell, share, sublicense, record, reproduce, publicly perform, or create derivative works from it, and you must keep all ownership notices intact.
Your contributions and conduct
If you post a comment, review, testimonial, or any other content on the Site or in our communities, you keep ownership of it but grant us a worldwide, royalty-free licence to use, display, and share it in connection with our work. You are responsible for what you post, and you agree not to post anything unlawful, infringing, false, defamatory, harassing, hateful, or spammy. We may remove content or restrict access at our discretion.
The nature of this work
This is coaching and educational content for personal growth. It is not therapy, and not medical, psychological, legal, or financial advice, and it does not promise any specific result. Please read our Disclaimer, which forms part of these terms.
No warranties
The Site and its content are provided “as is” and “as available”. While we put real care into everything here, we do not warrant that the Site will be uninterrupted, error-free, or free of technical issues, and we are not responsible for typographical errors or inaccuracies.
Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, or consequential loss arising from your use of the Site or our products. Our total liability to you for any claim will not exceed the amount you paid us in the twelve months before the claim arose. Nothing here excludes liability that cannot be excluded by law.
Indemnification
You agree to cover us for any reasonable loss or claim that arises from your misuse of the Site, your breach of these terms, or your violation of someone else’s rights.
Other sites and platforms
The Site links to and relies on third-party platforms and websites that we do not control. We are not responsible for their content, practices, or availability, and your use of them is governed by their own terms.
Events beyond our control
We are not responsible for any delay or failure in providing the Site or our products that is caused by events beyond our reasonable control, such as natural events, power or internet outages, or the actions or downtime of third-party platforms we rely on.
Suspension and termination
We may suspend or end access to the Site or any product if these terms are breached, including for sharing paid access or unlawful conduct. Where access is ended because of a breach, no refund is due.
Governing law
These terms are governed by the laws of the State of Israel, and any dispute will be handled by the competent courts of Israel. We encourage you to contact us first so we can try to resolve things directly and with goodwill.
General
These terms, together with the Privacy Policy, Disclaimer, Refund Policy, and Cookie Policy, are the whole agreement between us. If any part is found unenforceable, the rest still applies. Not enforcing a term once does not waive it. Headings are for convenience only.
Contact us
For any question about these terms, write to hello@theshaena.com.